Refund policy
Return & Refund Policy
Last updated: 15-09-2026
At Varnika Prints, customer satisfaction is important to us. Please read our policy carefully before making a purchase, as custom and printed products have specific conditions.
1. Returns
We accept returns only under the following conditions:
- The item received is damaged, defective, or incorrect (wrong size, wrong design, wrong product)
- You must request a return within 7 DAYS of receiving your order
- The product must be unused, unwashed, and in original condition with tags intact
- You must provide clear photos/videos of the issue at the time of the request
Note: Since most of our products are custom-printed (DTF/Screen Printing) or made-to-order, we do not accept returns for "change of mind," incorrect size selection by the customer, or personal preference, unless the product itself is defective.
2. Non-Returnable Items
- Custom designs made to your specifications
- Products marked "Final Sale"
- Items damaged due to improper washing/care after delivery
- Products without original packaging/tags
3. Refunds
- Once your return is received and inspected, we'll notify you of the approval or rejection of your refund
- Approved refunds will be processed within 5–7 business days to your original payment method
- Shipping charges (if any) are non-refundable, unless the error was on our end
4. Exchanges
- We only replace items if they are defective, damaged, or if there was an error in size/design on our part
- For size exchanges (if applicable), the product must be unused and in original condition; customer may bear return shipping cost unless the error was ours
5. How to Request a Return/Refund
- Email us at varnikaprints537@gmail.com or contact us via 8309675003 within 7 DAYS of delivery
- Share your order number, photos/videos of the issue, and a brief description
- Our team will review and respond within 24–48 hours
- If approved, we'll share return instructions (if applicable) or process your refund/replacement
6. Damaged or Wrong Item Received
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos — we'll arrange a replacement or refund at no extra cost to you.
7. Cancellations
- Orders can be cancelled before dispatch/printing begins
- Once printing/production has started, cancellation may not be possible since items are custom-made
8. Contact Us
For any questions about returns or refunds, reach out at:
📧 varnikaprints537@gmail.com
📞 8309675003
🏬 Ramarao Peta, Tadepalligudem, 534101